Whether you have two departments or ten, you might be running off two databases right now or twelve. There are hundreds of excel sheets and even more versions. It is all getting a little out of control but how can you stop this, how can you take back control?
Integration is the answer. This can be between teams and between systems. Whatever way it gets done, it is essential to your future success, and sanity!
The Lure of a Layered Approach
We know just how easy it is to start off small, and slowly grow before you know it, you have ten departments working on six systems with countless versions of excel files – where does it end?
It is easy to build up these layers without actually realizing to what extent they have grown. You do what’s quickest and easiest at the time, and before you know what has happened, things get a little bit challenging to manage and stay in control of.
The impact this change can have on your business is phenomenal.
- Customer satisfaction levels are impacted
- Information is not shared between teams effectively
- It takes more time to resolve issues
- It prevents your staff from getting on with their jobs due to the extensive time they spend looking for information
This is just the tip of the iceberg.
Information Systems and the role your company data now plays in any business is so much more important than ever before. Not only can it help you to stay competitive in your industry or field, but it can also help you to scale your business. If your e-commerce business starts to flourish, then you would be better equipped with an integrated system in place to power you through and boost your overall business efficiency and ability to serve your customers to the very best of your abilities.
Integrate Before It Is Too Late
Our message is simple, and it works. Whether it is your ERP, Stock management tools, spreadsheets, POS, BI, Nav or other; pulling together your information and integrating this can be one of the best business strategies that you will ever make.
With this single decision, you will make it easier for your customers to deal with your business. Your team will have more time to service the needs of your customers and better support the business, and they will be able to do it all much quicker than before.
Having a solid strategy in place can help you understand exactly what to expect when integrating your business systems, it is an essential first step if you are considering a system integration project within your organisation.
Whatever stage of the process you are currently at, Playhouse can help you to outline, define, plan, and carry out an effective business systems integration project. We have extensive experience and can handle projects of all sizes, with businesses in any sector. Talk to us today for an initial discussion about how a system integration project could help your business to flourish.