Online retailer

Playhouses own Luke Hilton presenting at Online Retailer!

Our very own Luke Hilton will be presenting at the Online Retailer Conference and eCommerce Expo, to be held at the Sydney Exhibition Centre from Monday 16th July until Thursday 19th July.

Presenting as part of the Advanced eCommerce Essentials Workshop on 16th July, Luke is headlining a stellar line up. This workshop is a must for any online retailer, as it aims to fast track the journey, and reduce the growing pains associated with successfully establishing an online presence.

Luke will be presenting his extensive insights on managing the customer experience, and how to maximize value for your business through
•    Customer relationship and expectations
•    CRM
•    Communications

With his years of experience, he will be enlightening attendees around
•    The evolution of Omni Channel retailing
•    How to view online shopping as a retailer
•    The customer journey and why you need to know it
•    Going beyond best practice and into the land of best practical for the key areas of your online offer
•    What to look out for in the dynamic online retailing environment.

Most importantly, Luke will show how to take the above lessons and use them in a way to maximize profits and commercial success for your retail operations.

Luke’s thoughts and insights are guaranteed to have you feeling energized and inspired about taking your online relationship with your customers to a whole new level.

For more information about Luke’s presentation or the Advanced E-Retail Essentials Workshop contact Kieran Gallagher –
Or to jump right ahead and secure your spot at what is assured to be a valuable experience for you and your business, head to


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